Back to InitiativesMEDIUM RISK
Digital Onboarding & KYC
KYC, digital docs and onboarding tasks
Primary MoS
KYC Completion Time
Target: 24 hrs
Cost Range
$0.4M - $0.6M
Owner
Grace Liu
Target Date
10/15/2025
Strategic Mapping
Strategic Objectives
Elevate Client Experience & Retention
Business Streams
Customer One
Products
Projects
0 active project(s)
Gate Status Timeline
PVR
2025-01-10
ready
Intake
2025-01-20
ready
Prioritization
2025-02-01
ready
Architecture
2025-02-15
at-risk
Plan
2025-03-01
not-started
Risks & Actions
HIGHai
AI Model Bias in Pricing Engine
Potential bias detected in pricing recommendations that may disadvantage certain customer segments
Owner: Marcus LeeDue: 1/15/2026
Actions:
- •Conduct bias audit
- •Implement fairness constraints
- •Add monitoring dashboard
MEDIUMcompliance
GDPR Consent Management
Need to enhance consent tracking for NPS survey data collection
Owner: Daniel OrtizDue: 2/10/2026
Actions:
- •Update consent forms
- •Implement consent tracking
- •Train support team