Back to InitiativesMEDIUM RISK
Digital Onboarding & KYC
KYC, digital docs and onboarding tasks
Primary MoS
KYC Completion Time
Target: 24 hrs
Cost Range
$0.4M - $0.6M
Owner
Grace Liu
Target Date
10/15/2025
Strategic Mapping
Strategic Objectives
Elevate Client Experience & Retention
Business Streams
Customer One
Products
Projects
0 active project(s)
Gate Status Timeline
PVR
2025-01-10
ready
Intake
2025-01-20
ready
Prioritization
2025-02-01
ready
Architecture
2025-02-15
at-risk
Plan
2025-03-01
not-started
Risks & Actions
MEDIUMdata
Data Quality Issues in Client 360
Inconsistent data formats across source systems affecting profile accuracy
Owner: Sarah ChenDue: 1/30/2026
Actions:
- •Implement data validation rules
- •Set up data quality monitoring
- •Create data cleansing pipeline
CRITICALsecurity
PCI Compliance Gap in Payments
Current payment processing flow does not meet all PCI DSS requirements
Owner: Emily ZhangDue: 1/20/2026
Actions:
- •Engage PCI auditor
- •Implement required controls
- •Update security documentation